Hydropool Hot Tubs

The world of “spas” was new to us, and we were impressed by the willingness to answer our questions and to do so simply and directly. Graeme went above and beyond normal retail service. We use our hot tub daily and have had occasion to need support with understanding and maintaining water quality. They have always been ready to test our water and make recommendations for appropriate treatment. We would not hesitate to recommend Rainforest Outdoor Living to anyone researching or purchasing a hot tub!

Kudos to your two delivery guys today. They were awesome. Very professional and polite. Can’t say enough. They arrived masked up even though we were all outside, social distancing, etc. Good Covid protocols and much appreciated.

I am sending a note to let you know how delighted I am with the service from your company – head, and shoulders above your competition here in town! I am now a certified fan of Rainforest Outdoor Living.

We have had our new Big Green Egg BBQ from Rainforest Outdoor Living for a few weeks now and couldn’t be happier. Now we remember why BBQs used to be charcoal in the first place. Excellent friendly service, no pressure, and great follow-up. Thanks, Graeme for a wonderful experience.

We just bought an outdoor patio set, fire table, and cantilever at Rainforest. Great product and experience in store. Their Salespeople are great to deal with and give you the straight facts about the manufacturers they carry. High-quality outdoor furniture that looks like it will last a long time.

When it came time for us to replace our ancient hot tub we stopped in at Rainforest Outdoor Living. Graeme and his team had a great selection, one of which was a perfect fit for our yard. Within days Graeme artfully placed our new hot tub on the exact spot. The follow-up service & tips have been great, even for experienced hot-tubers like us. I would certainly recommend Graeme and his team at Rainforest Outdoor Living for their great products and helpful, friendly service.

We wanted to let you know how much we appreciated the job well done by Ian, your service tech. We recently had to have a fair amount of work done on our hot tub and Ian was extremely efficient, knowledgeable, and helpful. He was so pleasant and even called on his time off to make sure that all was operating properly. Excellent service! Thank you.

Just a quick word, to express my thanks for your kind, efficient attention yesterday. Appreciated so thanks again Justine, a good experience.

The world of “spas” was new to us, and we were impressed by the willingness to answer our questions and to do so simply and directly. Graeme went above and beyond normal retail service. We use our hot tub daily and have had occasion to need support with understanding and maintaining water quality. They have always been ready to test our water and make recommendations for appropriate treatment. We would not hesitate to recommend Rainforest Outdoor Living to anyone researching or purchasing a hot tub!

Kudos to your two delivery guys today. They were awesome. Very professional and polite. Can’t say enough. They arrived masked up even though we were all outside, social distancing, etc. Good Covid protocols and much appreciated.