To our customers and friends,
We recognize we are in the middle of a world wide health crisis. All of us at Rainforest Outdoor Living are doing what we can to fulfill our clients’ wishes during the COVID-19 pandemic, while taking every precaution to protect our clients and employees. Our Puntledge Road showroom will remain open under normal operating hours until there is further instruction from the government.
Retail Operations: We have adopted regular and repeated measures to constantly ensure a sanitized, safe environment. Our showroom is large and not crowded, ensuring any visitors can keep a safe distance from each other. We have temporarily reduced staff and are requiring staff stay home if they show any symptoms or if they have travelled outside of Canada in the last two weeks. We are asking customers to avoid the retail store if they are feeling symptomatic or have been outside of Canada in the last two weeks.
Shopping in store: As our showroom remains open, we also appreciate not everyone is comfortable to be out. We are happy to accommodate anyone who would like to book a private shopping experience, and we are offering a “drive-thru” option. You can phone (1-250-871-7887) or email your order and we will bring it out to your car.
Delivery: Home delivery for the local area (Comox Valley to Campbell River) is now available. You can call (1-250-871-7887) or email for more information or to arrange your delivery.
Water Testing: We continue to offer water testing at this time. If you prefer you can also leave your water test bottle at our front door (with a name and phone number on the bottle) and we will test and phone/email your results.
We will continue to keep you updated as things evolve. Decisions are being made on a day-to-day basis.
Take care of yourselves, and those around you. Thank for your understanding and patience during this unprecedented time.
Owner, Rainforest Outdoor Living