Client Gallery & Testimonials

Big thanks to the delivery guys who came to deliver yesterday – wow – they were so PLEASANT & CONGENIAL and POLITE – it is wonderful to deal with service people who realize that they are the face of the business. We thanked them for their patience and great work ethic, but thought we’d share with your office what a great team you have dealing with your customers. Kudos!

Derah & Mark, Courtenay

Please thank the guys again who installed the tub yesterday. They were fantastic. I am so impressed with the service we have received from your team.

Definitely made the right decision in buying a tub from Rainforest. You guys rock and thanks again for everything.

Sean & Penny, Courtenay

Kudos to your two delivery guys today. They were awesome. Very professional and polite. Can’t say enough. They arrived masked up even though we were all outside, social distancing, etc. Good Covid protocols and much appreciated.

Ken, Nanaimo

We just bought an outdoor patio set, fire table and cantilever at Rainforest. Great product and experience in store. Their Salespeople are great to deal with and give you the straight facts about the manufacturers they carry. High quality outdoor furniture that looks like it will last a long time.

Dave, Comox

Just a quick word, to express my thanks for your kind, efficient attention yesterday. Really appreciated so thanks again Justine, a good experience.

Martyn, Comox Valley

We wanted to let you know how much we appreciated the job well done by Ian, your service tech. We recently had to have a fair amount of work done on our hot tub and Ian was extremely efficient, knowledgeable, and helpful. He was so pleasant and even called on his time off to make sure that all was operating properly. Excellent service! Thank you.

Jenny, Denman Island

I am sending a note to let you know how delighted I am with the service from your company – head and shoulders above your competition here in town! I am now a certified fan of Rainforest Outdoor Living.

Anne, Union Bay

When it came time for us to replace our ancient hot tub we stopped in at Rainforest Outdoor Living. Graeme and his team had a great selection, one of which was a perfect fit for our yard. Within days Graeme artfully placed our new tub on the exact spot. The follow up service & tips have been great, even for experienced hot-tubbers like us. I would certainly recommend Graeme and his team at Rainforest Outdoor Living for great products and helpful, friendly service.

Al & Jan, Black Creek

Thanks to Graeme and the rest of the team at Rainforest Outdoor Living for delivering the new Jackson Grill! So Happy!

Stu, Courtenay

The best Mother’s Day gift. Thank you.

Kathy, Comox

The world of “spas” was new to us, and we were impressed by the willingness to answer our questions, and to do so simply and directly. Graeme went above and beyond normal retail service. We use our hot tub daily and have had occasion to need support with understanding and maintaining water quality. They have always been ready to test our water and make recommendations for appropriate treatment. We would not hesitate to recommend Rainforest Outdoor Living to anyone researching or purchasing a hot tub!

Jim & Maia, Comox

We have had our new Big Green Egg BBQ from Rainforest Outdoor Living for a few weeks now and couldn’t be happier. Now we remember why BBQs used to be charcoal in the first place. Excellent friendly service, no pressure and great follow up. Thanks Graeme for a wonderful experience.

Marcus & Sandy, Merville

I have to tell you, you and your staff are so fabulous to work with. Renovating is a fun thing with businesses like yours. I am grateful for how thorough and all-inclusive your estimate was; how you expedited the selection process by coming on-site so quickly – twice; how you took a complicated triple- unit installation and gave me solutions instead of endless options; how pleasant and competent your staff is; how you do exactly what you say, when you say. And the icing on the cake was when one of your installers quietly dashed of to get my special facing off your floor model, because you’d rather do that, than have us wait for a back-order. Your friendly, competent, thorough professionalism, and, the quality of your products and service are exceptional.

Shannon, Courtenay